User account management

Register

To register for an account with the journal, click the Register link in the top right corner of the screen.

This will open the Registration Form for the user to complete all the required information.

The Registration Form.

All fields marked with an asterisk * such as (First Name, Last Name, Affiliation, Country, E-mail, Username, Password, Repeat Password) are mandatory.

Users will be automatically registered as Readers and Authors. In addition, users will also be given the option to register as Reviewers to help the journal.

Users cannot self-register for Editorial roles (e.g.: Editor, Section Editor, Copyeditor, Layout Editor, etc.). If you need to register at that level, please contact the Journal Manager or the current Site Administrator.

If you need further assistance, please contact the Editorial Office and Technical Support at the journal’s Contact page.


View and Edit Your Profile

To view and edit your profile, log in and click your username in the top right corner. Select the View Profile link.

Profile view menu.

From here, by selecting the different tabs, users can update personal information, contact information, change roles, add a personal image (some journals may display this alongside the author’s article or on the editorial board list), configure notification settings, or update their password.

Please note, users can configure which types of notifications they receive from the journal when events occur, such as a new issue being published or activity on a submission you are involved with.

  • Check “Enable these types of notifications” if you want to see notifications about this event on your dashboard when logged into the website
  • Check “Do not send me an email for these types of notifications” if you do not want to receive email notifications about this event
  • You can also unsubscribe from automatic email notifications by clicking the unsubscribe link in your inbox

Notifications tab where you can manage notifications.


Reset Your Password

Users can reset their password by:

    • Logging in to the journal
    • Selecting the User icon | View Profile from the top right of the screen

  1. Select the Password tab
  2. Enter your current password, then enter your new password twice
  3. Click Save


Forgot Your Password

If you forget your password, you can recover it in 3 steps:

First, submit a request to reset your password:

  1. Click the Login link in the top right corner of the navigation bar
  2. Click the “Forgot your password?” link The password reset screen.
  3. Enter your email address
  4. Click Reset Password

Next, the user needs to check their inbox and confirm the password reset request:

  1. Open your email account
  2. Open the confirmation email from the journal (you may need to check your Spam folder)
  3. Click the link to confirm that you really requested to reset your password. You will be taken back to the journal and the system will send you a new password via email.

And now the user can proceed, remember or copy their new temporary password and log in:

  1. Return to your email account
  2. Open the email containing your temporary password (you may need to check your Spam folder)
  3. Log in to the journal using your temporary password
  4. Enter a new password when prompted by the journal

If you need further assistance, please visit the journal’s Contact page.